Outages Only

Site is back up at 8:00 pm EST

Hello,

New OS Version for TrackDollar Server May 29.
Have fun
Markus

Here message from my VPN Provider:

We would like to remind you that we will be migrating the hardware and
software platform of your Virtual Private Server to a new version
during the night of 5.29.2016 to 5.30.2016. This has become necessary in
order to ensure the continued security of your Virtual Server.

During this time, your Virtual Server may be unavailable for about 4-8
hours. We hope that by scheduling the migration during the night we are
inconveniencing you as little as possible, but do apologize for any
inconvenience this may cause.

June 2, 2016 11:22 am EST - Site seems to be down

dctim wrote:June 2, 2016 11:22 am EST - Site seems to be down

Site is back up (checked 12:46 pm)

"Access violation at address 0042A224 in module 'Httpserver.exe'. Read of address 00000010"
This has been going on for a few minutes. Sometimes the bill entry page has loaded but I get Internal Error when actually trying to enter anything.
I submitted a 2 bill batch just before this started happening and the 1st one was entered, something similar happened last downtime.

working fine now, but posted right away in case it turned out to be a bigger problem

7:00 AM est, July 3

Yeah first noticed it timing out around 5:30 and it's still happening at 9.
That batch of bills wwas bieng WG marked anyway, but sometimes the outages mean WG marking or stealthing bills that would have otherwise been TD marked.

Hell, right now it looks like the entire damn web site is GONE...

Holy crap...what is going on?!?!

Thanks for the updates, I was wondering why I was getting 404 errors on my computer AND phone

well, for now I was able to bring a database object back from march 30 2016. You may start using the website and let me know of any problems. I will insert missing data as I get access to it. It looks very much as if a ransomware attacked the whole node that my VPN is running on (normally they have 8 VPNs per hardware node). And even the backup files got destroyed. I am trying all I can to get somehow the missing bills back. Also adding some kind of daily external backup to my home router USB stick running midnight, looks like I cannot trust the promised backup of the VPN provider. I am very annoyed right now since they gladly take the monthly fee but don't want to be responsible for data loss. The famous fine print.

Markus

you can enter your missing bills right now if you want to invest the time, it would be simply ignored when I insert the missing data from backup, we won't have double entries, so its no problem.
Also, right now the background process is running that creates the profiles and maps. Since it was a blank machine it might take about 8 hours until all users have their maps back.
Sorry for the missing 3 month so far, well at least I got the machine up and running for now.

Markus

I first noticed the missing data when a hit email this afternoon had much lower stats than usual. Otherwise the site is working fine.

I spent all the bills I entered before the downtime, but there are some I gave to relatives and I can reenter those.

Do you have a newer backup somewhere else? Would a restore affect any bills since the site came back up?

Would posts about specific hits since March 30th help?

Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000010
Got some of that tonight, and "Internal Error, please email to support team" when trying to submit entries. At times the last five bills entered today weren't being displayed.
Working OK now

I was able to reenter all my bills from July 2nd onwards and some from soon before that. Obviously better than nothing, and I figure the recent data is less likely to be backed up.

I have all my hit notification emails, I can send them along, Markus...let me know what dates you need them from.

I still do not get trackdollar.com to come up at ALL however. I still get something from something called "Plesk"