Re: Outages Only

Darth Slurpee Mon Jan 25, 2016 7:44 am

Of the 10 or 11 characters to enter for a serial number, 8 are numbers. With minimal exceptions, the database of acceptable serial numbers aren't able to catch what is likely the biggest problem, fat fingering or transposing the numbers. Of the errors I catch, I know the numbers tend to be my mistakes much more frequently than the letters.

Alan From Rochester Wed Jan 27, 2016 1:43 am

I seem to make a lot of letter typos, but your hyperspace route may vary.

Anyway, today the site has been loading but sometimes slowly or with weird messages like saying I wasn't logged in but I was.

Darth Slurpee Wed Jan 27, 2016 5:56 am

I've had the logged out problem happen quite a few times. The other tabs I keep open seem to keep me logged in, so I found that closing the tab asking me to log in and using one of the other tabs to re-open that page in a new tab solves my problem. I think there are a lot of ways to work around that problem.

Jack002 Wed Jan 27, 2016 12:13 pm

There was a lot of site slowness yesterday. I entered 100 bills and the site went to the wait state for quite a while every time I entered more.

Alan From Rochester Wed Jan 27, 2016 9:40 pm

Trying in a new tab works around a lot of site hiccups.

Darth Slurpee Mon Feb 08, 2016 12:30 pm

Out of memory errors on all pages this morning. Happening on multiple devices.

Diamondback Dave Mon Feb 08, 2016 1:52 pm

Same here on the out of memory

dctim Mon Feb 08, 2016 5:25 pm

Site is back up as of 4:25 pm EST

Alan From Rochester Mon Feb 08, 2016 6:12 pm

I had the same problem, first noticed around 11 AM last noticed around 2:30

Darth Slurpee Mon Feb 08, 2016 7:19 pm

Thank you! The Fire Monkey dollars have been entered!

Diamondback Dave Mon Feb 22, 2016 12:29 pm

Site may be down again, trying at this time results in no server found.

dctim Mon Feb 22, 2016 2:20 pm

Diamondback Dave wrote:Site may be down again, trying at this time results in no server found.

I had no issue at 1:20 pm EST.

Darth Slurpee Mon Feb 22, 2016 6:32 pm

It's a little bit tricky with the time stamps on Forum posts. Mine always show as two hours later than my actual post time (it's 5:32 right now and my post shows as 7:32).

If that's the case here (1:29 post = 11:29 EST), I was having no problems at that time.

I entered my 147 Georges in Washington, MI on George Washington's 284^th birthday today between 11:20am and 12:33pm EST with no problems.

Darth Slurpee Mon Feb 29, 2016 8:09 am

It's not just you! http://trackdollar.com looks down from here.

Figures. We only get to enter bills once every four years on this day. I've got a ton to put in today but cannot. Grrrrr.

dctim Mon Feb 29, 2016 10:11 am

Admin made aware of the issue at 8:17 am EST. Site is still not up nearly an hour later. I'll keep pinging the site every so often and will text him again if it doesn't come back up.

dctim Mon Feb 29, 2016 11:45 am

dctim wrote:Admin made aware of the issue at 8:17 am EST. Site is still not up nearly an hour later. I'll keep pinging the site every so often and will text him again if it doesn't come back up.

Hosting firm is undergoing emergency maintenance. Estimated return time: noon EST

Darth Slurpee Mon Feb 29, 2016 12:10 pm

That's good news. Thank you for the quick response and the follow-up.

Alan From Rochester Mon Feb 29, 2016 4:14 pm

I first noticed it around 2 Eastern this afternoon. Still down an hour later.

Jack002 Mon Feb 29, 2016 5:18 pm

See it down now at 3:18pm CST
Crying or Very sad

Darth Slurpee Mon Feb 29, 2016 5:47 pm

dctim wrote:
dctim wrote:Admin made aware of the issue at 8:17 am EST. Site is still not up nearly an hour later. I'll keep pinging the site every so often and will text him again if it doesn't come back up.
Hosting firm is undergoing emergency maintenance. Estimated return time: noon EST

Did they bother to indicate a day? Rolling Eyes

Alan From Rochester Mon Feb 29, 2016 10:18 pm

Still down at 9:22 Eastern. no response to ping, usually I just get high response times.
this seems bad even compared to past TD incidents, even without wanting to enter on Leap Day.

dctim Tue Mar 01, 2016 8:46 am

Sorry folks. No news is bad news. Site still unresponsive this morning at 7:45 am EST.

dctim Tue Mar 01, 2016 11:43 am

Site back up as of 10:40 am-ish EST March 1

Darth Slurpee Tue Mar 01, 2016 11:50 am

Looks like Stargate was first to find it up and get some bills entered at 10:32 today. Time to go get my entries in…

Alan From Rochester Sat Mar 19, 2016 3:18 am

oops, TD did it again.
Not loading shortly after 3 AM, came up fine around 1.
Responding to ping, usually at about 100ms, some well above that

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