Re: Outages Only

Alan From Rochester Sat Jan 07, 2017 1:05 am

getting "connection has timed out" starting a few minutes ago, rest of my internet connection including this forum working OK

Alan From Rochester Sat Jan 07, 2017 3:29 am

still happening, ping response usually 70-something milliseconds but some 100 or 200.

Alan From Rochester Sat Jan 07, 2017 11:17 am

The next morning still nothing loading

Alan From Rochester Sat Jan 07, 2017 11:36 am

Back up again about 10 hours later. Maybe Markus or someone at the server farm fixed it when they got up Saturday morning

Alan From Rochester Tue Feb 28, 2017 3:26 am

For the past couple weeks, I've been getting "Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000010" much more often.

dctim Thu Mar 02, 2017 9:03 pm

Alan From Rochester wrote:For the past couple weeks, I've been getting "Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000010" much more often.

I'm getting that on my computer, but not my phone

Alan From Rochester Sat Mar 04, 2017 3:17 am

dctim wrote:
Alan From Rochester wrote:For the past couple weeks, I've been getting "Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000010" much more often.
I'm getting that on my computer, but not my phone

I'm seeing it on both

Darth Slurpee Mon Mar 06, 2017 9:47 am

Alan From Rochester wrote:
dctim wrote:
Alan From Rochester wrote:For the past couple weeks, I've been getting "Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000010" much more often.
I'm getting that on my computer, but not my phone

I'm seeing it on both

Ditto. It is pretty frustrating when time is limited to put those entries in.

I'm also noticing a lot of incorrect "0 miles" for distanced traveled on hits, which is also happening with increasing frequency. I have no idea if they're related.

Alan From Rochester Tue Mar 07, 2017 11:10 pm

I haven't been noticing incorrect hit distance, but I haven't been looking closely at that either.
When I get the access violation error when trying to enter a bill, it's inconsistent whether the bill entry goes through.
If I'm trying to enter a batch, and it went through, only the 1st bill entry is still there, that's consistent.

Jack002 Sat Mar 25, 2017 10:18 pm

The page is timing out here now. 3/25/17 9:18pm CST.

Jack002 Sat Mar 25, 2017 10:43 pm

Jack002 wrote: The page is timing out here now. 3/25/17 9:18pm CST.

BAZINGA
It is back up! Whew! Very Happy

Alan From Rochester Thu Apr 13, 2017 11:59 pm

Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000010

Seriously, can anyone with better knowledge of web programming explain why this keeps happening?!

dctim Fri Apr 14, 2017 10:36 am

Alan From Rochester wrote:Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000010

Seriously, can anyone with better knowledge of web programming explain why this keeps happening?!

Working here at 10:30 am, April 14

Alan From Rochester Sat Apr 15, 2017 9:54 am

Usually that happens for only a few minutes at a time but it's still aggravating especially when it keeps happening regularly.

Alan From Rochester Mon May 08, 2017 3:29 am

Site not loading at all right now, 'connection timed out'.

dctim Mon May 08, 2017 8:49 am

Alan From Rochester wrote:Site not loading at all right now, 'connection timed out'.

Confirmed at 8:50 am EST, May 8

Alan From Rochester Mon May 08, 2017 9:59 am

Yeah, still doing it

Alan From Rochester Mon May 08, 2017 12:24 pm

Was back up around noon

Jack002 Sun May 14, 2017 1:14 pm

Got two access violations just now. 12:13pm CST, 5-14
I got in after repeatedly refreshing. Good for me, bad for anyone who didn't refresh. Shocked

Jack002 Wed May 17, 2017 4:34 pm

About 2pm today (CST) I got this, and refresh didn't help. 3:30pm it worked again.

Access violation at address 0042A224 in module 'HttpServer.exe'. Read of address 00000011

Admin Fri Jun 09, 2017 2:26 pm

Hello,

TD is moving to a new environment at some time around 3 pm EST today. The IP address will change. Site will be down for about 10 minutes while the database is copied.
You might have to refresh your browser and or reboot or DNS reset to pickup the new IP address assigned to trackdollar.com

New machine is all new all faster with SSD HD etc.

I am going to display a message to hit refresh when someone connects to the old machine.

Later more.

Should you experience any problems on the new machine email to markus at trackdollar dot com please. The old environment will be up and ready to go for emergency for 2 more weeks.

Thanks

Markus

Admin Fri Jun 09, 2017 2:31 pm

Also,

whenever access violations happen I do see these error messages. The new environment has more memory. When checking logs I see that these errors did show up most of the time while the background process that updates the world and state maps is running, this process is memory hungry and brought the machine few times to the limit. This hopefully goes all away with the machine that will take over in a couple hours.

Markus

Darth Slurpee Fri Jun 09, 2017 3:16 pm

Admin wrote:Also,

whenever access violations happen I do see these error messages. The new environment has more memory. When checking logs I see that these errors did show up most of the time while the background process that updates the world and state maps is running, this process is memory hungry and brought the machine few times to the limit. This hopefully goes all away with the machine that will take over in a couple hours.

Markus

That makes sense, and thanks for letting us know that.

Looking forward to the new environment and getting rid of those problems. Thank you for doing that.

Admin Fri Jun 09, 2017 5:01 pm

okay, new TD is up and running.
If you are using one of the free @trackdollar.com mailboxes, the new password is the same as your TD password. The old emails are copied into the new mailbox.
If anybody else would like a trackdollar.com email address let me know.
So far everything is running without problems.

Have fun

Markus

Alan From Rochester Sat Jun 10, 2017 7:04 pm

Yay! Thanks Markus!

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