not getting hit notification emails
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TrackDollar :: user :: Help
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not getting hit notification emails
I haven't gotten any hit notification emails in ages
I notice from looking at My Bills/My Hits, I have gotten a few hits in the past couple weeks.
The emails are not in my spam folder, so the obvious thing to check is not the answer
When I get hit notifications, I open the link then usually delete the email. There are no TD emails in trash either.
My spam and trash are automatically emptied after 30 days so the problem has been going on for at least that long
I notice from looking at My Bills/My Hits, I have gotten a few hits in the past couple weeks.
The emails are not in my spam folder, so the obvious thing to check is not the answer
When I get hit notifications, I open the link then usually delete the email. There are no TD emails in trash either.
My spam and trash are automatically emptied after 30 days so the problem has been going on for at least that long
Darth Slurpee likes this post
Re: not getting hit notification emails
I, also, haven't been getting hit notification email. I learn about my hits by way of the "My Reports / My Hits" screen.
dctim- New
- Posts : 2009
Join date : 2009-05-15
Age : 113
Location : DC 'burbs
Darth Slurpee likes this post
Re: not getting hit notification emails
I'm having the same issue.
My last email shows as August 9.
I prefer text notifications and those, too, have been missing.
Notifications are a nice to have for me but I review my hits on a daily basis so it's not a show-stopper for me.
My last email shows as August 9.
I prefer text notifications and those, too, have been missing.
Notifications are a nice to have for me but I review my hits on a daily basis so it's not a show-stopper for me.
Darth Slurpee- New
- Posts : 1023
Join date : 2013-11-11
Jack002 likes this post
Re: not getting hit notification emails
I am missing mine too. Never noticed. I look for hits here on the site.
Darth Slurpee likes this post
Re: not getting hit notification emails
I just got my first hit text notification in months!
Thank you, Markus!
Thank you, Markus!
Darth Slurpee- New
- Posts : 1023
Join date : 2013-11-11
Jack002 likes this post
Re: not getting hit notification emails
I also have not been getting them.
Matt_How- New
- Posts : 603
Join date : 2009-11-11
Jack002 likes this post
Re: not getting hit notification emails
The email is working for me
I got hits on the 19th and the 21st, got emails on both.
I got hits on the 19th and the 21st, got emails on both.
Jack002 and Darth Slurpee like this post
Re: not getting hit notification emails
Emails have stopped again. None for me since 12-25-23
Jack002 and Darth Slurpee like this post
Re: not getting hit notification emails
My last one was 12/26.
Darth Slurpee- New
- Posts : 1023
Join date : 2013-11-11
Jack002 likes this post
Re: not getting hit notification emails
It is working again. I got a notice on 6-19 and 6-21
Thank you to whoever fixed it.
Thank you to whoever fixed it.
Darth Slurpee likes this post
Re: not getting hit notification emails
Mine resumed on 6/8.
Of course, I'd trade every single notification for the site to have been up on 6/16. The whole site only got three hits that day - all for one user in the morning.
I lost my 2,903 day hit streak (actually much, much longer, but there was that attack in 2016 that lost us 3 months of data).
kenstel lost his 1,993 day hit streak.
rjd was the only one to get hits that day so he is golden and will have the longest certified streak here in a few months.
As someone who is averaging 18 hits a day lately, losing that streak really stings. Five days after getting zero hits I racked up 33. Five days before I had 26.
At least I noticed the site was down around 10:30 that night and was able to get Markus to do a reset to get the site back up. That saved my entry streak. Of course, if I was still getting my text notifications I would have identified that problem way earlier in the day.
Of course, I'd trade every single notification for the site to have been up on 6/16. The whole site only got three hits that day - all for one user in the morning.
I lost my 2,903 day hit streak (actually much, much longer, but there was that attack in 2016 that lost us 3 months of data).
kenstel lost his 1,993 day hit streak.
rjd was the only one to get hits that day so he is golden and will have the longest certified streak here in a few months.
As someone who is averaging 18 hits a day lately, losing that streak really stings. Five days after getting zero hits I racked up 33. Five days before I had 26.
At least I noticed the site was down around 10:30 that night and was able to get Markus to do a reset to get the site back up. That saved my entry streak. Of course, if I was still getting my text notifications I would have identified that problem way earlier in the day.
Darth Slurpee- New
- Posts : 1023
Join date : 2013-11-11
Alan From Rochester and Jack002 like this post
Re: not getting hit notification emails
I am afraid that the site loses traffic from technical glitches, not getting a chance to catch new users in addition to irritating the established users
sometimes a small thing (like running a bill lookup on something already entered) is a clue to a bigger technical problem
sometimes a small thing (like running a bill lookup on something already entered) is a clue to a bigger technical problem
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TrackDollar :: user :: Help
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