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I don't get hit notices any more

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I don't get hit notices any more Empty I don't get hit notices any more

Post  Jack002 Wed Nov 12, 2014 7:31 pm

Hi. I have a new email address. I set it in the main TD site. I pressed register/signup, put the new email address in, pressed save, no hit notices now. I don't know what I did wrong.
Jack002
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Post  Kalisiin Wed Nov 12, 2014 8:21 pm

From your main page, hover over "My Reports" and select "Edit Profile"

Enter your new email address in there.

What you probably just did was create an entire new user account.
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Post  Jack002 Wed Nov 12, 2014 9:16 pm

No, I just now did an edit profile and I see my new email address in there. It seems to have it.
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Post  Kalisiin Wed Nov 12, 2014 11:38 pm

Hummmm....and are you getting hit that are not coming thru on email?

If so, the new email address could be locking it or sending it to spam....

OR...you really COULD be not getting notices, it has happened to me a few times before.

I'd check your spam folder, and, if no soap, I'd submit a help request to Markus.
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Post  dctim Thu Nov 13, 2014 12:17 pm

Kalisiin wrote:Hummmm....and are you getting hit that are not coming thru on email?

If so, the new email address could be locking it or sending it to spam....

OR...you really COULD be not getting notices, it has happened to me a few times before.

I'd check your spam folder, and, if no soap, I'd submit a help request to Markus.

The best way to submit something like this is to use the Help / Forum -- Support Team on-screen email tool.
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Post  Jack002 Fri Nov 14, 2014 12:43 am

It is fixed! I got a hit notice just now. I made a typo in my email address. All fixed. Thanks!!!
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Post  Kalisiin Fri Nov 14, 2014 8:05 am

Jack002 wrote:It is fixed! I got a hit notice just now. I made a typo in my email address. All fixed. Thanks!!!

Glad to hear it!

That's easy to do. At least it's an easy fix.
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