Cannot Update User Notes

Cannot Update User Notes · Darth Slurpee Mon Dec 06, 2021 12:55 am

Since yesterday, I've been unable to update any user notes on already entered bills.

Can you check to see if you're able to so I can tell if it's something that's just special for me? Crying or Very sad

Re: Cannot Update User Notes · dctim Tue Dec 07, 2021 5:06 pm

I changed a comment and it didn't "save".

Re: Cannot Update User Notes · Darth Slurpee Tue Dec 07, 2021 5:16 pm

dctim wrote:I changed a comment and it didn't "save".

So, I just tried something else and found that the updates were saved, but they didn't show. If you look up the bill again the updates are there. That certainly slows things down but isn't devastating.

I appreciate you checking.

Re: Cannot Update User Notes · dctim Tue Dec 07, 2021 7:55 pm

I also didn't double-check Rolling Eyes

More Info · Darth Slurpee Fri Dec 10, 2021 10:37 am

The user note updates sometimes show the edits but not all the time.

Another problem is that anything showing my list of hits have a huge percentage showing zero miles, but when you click on the bill it correctly shows the miles traveled.

These problems started on the third of the month.

I've let Markus know.

Re: Cannot Update User Notes · Jack002 Sun Dec 12, 2021 4:36 pm

I saw that the other day. Odd the way it works
You make a change, press send, it isn't there
then you refresh, its not there,
then you edit again, press send, it is there

I saw that happen twice.
First time I thought I just goofed up somehow, not the next time

Update, I have seen it about six times now, you update, nothing updates, backspace and reenter, then it works

Re: Cannot Update User Notes · Darth Slurpee Thu Dec 30, 2021 1:57 am

I did determine a quick work-around is hitting F5 and then selecting Resend and it will usually show the user note update. A couple of times I needed to do this twice for the updates to appear.

Markus is aware of the issue and says he thinks it may be a bug that needs to be squashed.

Thanks for the input on this, y'all.

Re: Cannot Update User Notes · Jack002 Tue Jan 04, 2022 3:15 pm

Jack002 wrote:I saw that the other day. Odd the way it works
You make a change, press send, it isn't there
then you refresh, its not there,
then you edit again, press send, it is there

I saw that happen twice.
First time I thought I just goofed up somehow, not the next time

Update, I have seen it about 11 or 12 times now, you update, nothing updates, backspace and reenter, then it works

Hey, I just found out. There's no need to enter the note twice. Just press f5 and it will show up. Might have to F5 twice. Its in there, just not showing.

Re: Cannot Update User Notes · Darth Slurpee Tue Feb 22, 2022 11:25 pm

This issue looks to be fixed. I update user notes daily and tonight's updates all showed up immediately. Not a single hiccup.

Thank you, Markus!

Re: Cannot Update User Notes · Jack002 Fri Mar 04, 2022 10:10 am

I see just now that the issue with 0 miles in the hits report is fixed.
My last hit for 3/3 now shows a 4 there and not 0

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